Terms & Conditions for f333 – Bangladesh Online Casino & Sportsbook

1 Introduction

These Terms & Conditions ("Terms", "Agreement") constitute a legally binding contract between you ("Player", "User", "you") and f333 ("f333", "we", "us", "our"), the operator of the online casino and sports betting platform accessible at https://f-333.bio (the "Platform").

By accessing the Platform, creating an account, making a deposit, or placing any wager, you acknowledge that you have read these Terms in their entirety and agree to be bound by them. If you do not agree with any part of these Terms, you must immediately cease using the Platform.

These Terms apply to all products and services offered on the f333 Platform, including but not limited to casino games, live dealer tables, sports betting, virtual sports, promotional offers and any other gaming or wagering activity made available from time to time.

2 Eligibility & Age Verification

The f333 Platform is strictly available to individuals who meet all of the following eligibility criteria at the time of registration and on a continuing basis throughout their use of the Platform:

• You are at least 21 years of age. f333 enforces a 21+ minimum age requirement across all products. Underage gambling is strictly prohibited.
• You are not a resident of any jurisdiction in which participation in online casino gaming or sports betting is prohibited by applicable law.
• You are accessing the Platform on your own behalf and not as an agent or representative of any third party.
• You have not previously been excluded, suspended or banned from the f333 Platform for any reason.
• You have full legal capacity to enter into a binding contract under the laws of your jurisdiction.

2.1 Age Verification Process

f333 reserves the right to request identity verification documents at any point, including at registration, prior to processing any withdrawal, or upon reasonable suspicion of underage access. Acceptable documents include a valid national identification card, passport or other government-issued photo identification clearly showing date of birth.

Accounts where age verification cannot be completed to f333's satisfaction will be suspended pending resolution. Any funds in a suspended account attributable to a player who is found to be under 21 years of age will be forfeited and the account permanently closed.

2.2 Jurisdiction Responsibility

It is your sole responsibility to determine whether online gaming is lawful in your jurisdiction before registering with f333. f333 does not provide legal advice. By registering, you represent and warrant that your use of the Platform complies with all applicable laws in your country, state or territory of residence.

3 Account Registration

To access real-money gaming on f333, you must create a registered account. The following conditions apply to account registration and ongoing account management:

3.1 One Account Per Player

Each individual player is permitted to hold one (1) f333 account only. Creating duplicate, multiple or shared accounts is strictly prohibited and constitutes grounds for immediate account suspension and forfeiture of any associated balances. If you suspect a duplicate account has been created using your personal details, contact support immediately at [email protected].

3.2 Accurate Information

You are required to provide complete, accurate and truthful information at the point of registration and to update your account details promptly in the event of any change. f333 will not be liable for any losses arising from your failure to keep account information current and accurate.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your login credentials. You must not share your username or password with any third party. f333 will not be liable for any losses or damages resulting from unauthorised account access where you have failed to take reasonable steps to secure your credentials. Notify f333 support immediately if you believe your account has been compromised.

3.4 Know Your Customer (KYC)

f333 operates a comprehensive KYC programme in compliance with its international gaming licence obligations. KYC verification may be requested at any time and must be completed before withdrawals are processed. Required documentation typically includes proof of identity, proof of address dated within 90 days, and proof of ownership of the payment method used for deposits.

4 Deposits & Withdrawals

f333 supports a range of payment methods designed specifically for Bangladeshi players. All account balances are denominated in Bangladeshi Taka (৳).

4.1 Accepted Payment Methods

f333 currently accepts the following payment methods for both deposits and withdrawals: bKash, Nagad, Rocket, Upay, Visa and Mastercard. Additional payment methods may be added or removed at f333's discretion. The current list of available methods is always displayed on the cashier page of the Platform.

4.2 Minimum and Maximum Transactions

• Minimum deposit: ৳300
• Minimum withdrawal: ৳500
• Maximum withdrawal limits vary by VIP tier and payment method and are displayed in the cashier section of your account.

4.3 Processing Times

Deposits via bKash, Nagad, Rocket and Upay are credited to your f333 account within 90 seconds under normal operating conditions. Withdrawal processing times are as follows: mobile wallet withdrawals (bKash, Nagad, Rocket, Upay) are typically processed within 1–4 hours; card withdrawals may take 3–5 business days depending on the issuing bank.

4.4 Currency and Conversion

All transactions on f333 are conducted in Bangladeshi Taka (৳ / BDT). f333 does not charge currency conversion fees. Where a payment provider applies its own transaction fees, these are the responsibility of the player and will be disclosed in the cashier at the time of the transaction.

4.5 Anti-Money Laundering

f333 is committed to preventing money laundering and the financing of illegal activities. All transactions are monitored. f333 reserves the right to conduct enhanced due diligence on any account, to delay or refuse a withdrawal pending investigation, and to report suspicious activity to the relevant authorities as required under its licensing obligations. Deposits must be made from payment methods registered in your own name.

5 Bonuses & Promotions

f333 offers a range of bonuses, free spins, cashback and promotional offers to both new and existing players. The following general terms apply to all bonuses unless a specific promotion's terms state otherwise.

5.1 Wagering Requirements

All bonuses are subject to wagering requirements unless explicitly marked as "no wagering". Wagering requirements specify the number of times a bonus amount (or bonus plus deposit amount, as stated in the specific promotion) must be wagered before any resulting winnings may be withdrawn. Specific wagering multiples are stated within each promotion's individual terms.

5.2 Bonus Eligibility

Bonuses are available to one account per player, per household, per IP address and per device. f333 reserves the right to withhold or reverse a bonus where it determines, at its reasonable discretion, that a player has abused the bonus system, created multiple accounts to claim multiple bonuses, or engaged in any form of bonus manipulation including low-risk wagering strategies designed to clear bonuses without genuine gaming intent.

5.3 Expiry

Unless stated otherwise in the specific promotion's terms, bonuses expire 30 days from the date of issue. Expired bonus funds and any associated winnings will be removed from your account without notice. It is your responsibility to track the expiry dates of bonuses credited to your account.

5.4 Maximum Bonus Withdrawal

Unless stated otherwise, the maximum amount that may be withdrawn as a result of a bonus (after wagering requirements are met) is capped at ৳20,000 or five (5) times the bonus amount, whichever is greater. Any winnings above this cap will be removed from the account prior to processing the withdrawal.

6 Betting Rules

The following rules apply to all wagers placed on the f333 Platform across casino games, live dealer tables and the sports betting sportsbook.

6.1 Casino Games

All casino games offered on f333 use a certified Random Number Generator (RNG) that has been independently tested and certified for fairness. Return to Player (RTP) percentages are available within each game's information panel. f333 is not responsible for the malfunction of games due to client-side technical issues, unstable internet connections or interruptions in power supply. In the event of a game round being interrupted due to a verifiable server-side failure, the round will be cancelled and any wagers returned to the player's account.

6.2 Live Dealer Games

Live dealer games are streamed in real time from professional studio environments operated by our third-party game providers (including Evolution Gaming and Ezugi). In the event of a video stream interruption during a live game round, the round result as recorded on the provider's server-side logs will be deemed final and binding. f333 will not reverse confirmed results on the basis of client-side connectivity issues.

6.3 Sports Betting

Sports betting markets are offered on a wide range of competitions including BPL, IPL, T20 World Cup, Bangladesh Tigers international fixtures, Premier League football, kabaddi and more. All sports bets are settled in accordance with the official result declared by the relevant governing body. In cases of disputed outcomes, f333 reserves the right to void markets and return stakes pending official clarification. In-play betting odds are updated in real time and accepted bets are honoured at the odds displayed at the moment of acceptance.

6.4 Maximum Payout

The maximum payout on any single bet or game round, regardless of game type, is ৳5,000,000 unless a higher limit is explicitly stated in a specific game's or market's individual terms. Any winnings in excess of this amount will be reviewed by the f333 risk team prior to processing.

7 Prohibited Conduct

The following activities are strictly prohibited on the f333 Platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of balances and referral to relevant legal authorities:

• Using the Platform if you are under 21 years of age.
• Creating more than one account or allowing a third party to use your account.
• Providing false, misleading or incomplete information during registration or KYC verification.
• Using software, bots, scripts or any automated system to interact with the Platform.
• Exploiting software errors, glitches or malfunctions. Any winnings resulting from a known or suspected software error are void.
• Engaging in any form of collusion with other players, particularly in live poker or live dealer games.
• Depositing funds obtained through fraudulent means, stolen payment instruments or money laundering activity.
• Engaging in matched betting, arbitrage betting or any other strategy designed to guarantee a profit irrespective of outcome and in breach of bonus terms.
• Conducting chargebacks or payment reversals without prior agreement with f333's support team.
• Attempting to hack, reverse-engineer or otherwise tamper with the Platform's software or security systems.

8 Privacy & Data

f333 collects and processes personal data in accordance with its Privacy Policy, which forms an integral part of these Terms and is incorporated herein by reference. By using the Platform, you consent to the collection, processing and storage of your personal data as described in the Privacy Policy.

f333 uses industry-standard 256-bit SSL/TLS encryption to protect all data transmitted between your device and the Platform. Account passwords are stored using one-way cryptographic hashing and are never accessible in plain text to f333 staff.

f333 does not sell, rent or trade your personal data to third parties for marketing purposes. Data may be shared with licensed third-party service providers (payment processors, KYC verification providers, game studios) solely for the purpose of delivering the services you have requested.

9 Responsible Gaming

f333 is committed to promoting responsible gaming and minimising the potential harm associated with problem gambling. The following tools are available to all registered players at no charge and are accessible directly from the account settings dashboard:

• Deposit Limits: Set daily, weekly or monthly deposit limits. Changes to reduce a limit take effect immediately; requests to increase a limit are subject to a 72-hour cooling-off period.
• Session Time Alerts: Configure reminders that notify you after a specified amount of continuous play time.
• Cooling-Off Period: Temporarily suspend your account for a period of 24 hours, 7 days or 30 days.
• Self-Exclusion: Permanently or indefinitely exclude yourself from the Platform. Self-exclusion requests are processed within 24 hours and cannot be reversed for a minimum period of 6 months.

If you believe gambling is negatively affecting your finances, relationships or mental health, please visit our dedicated Responsible Gaming page or contact our support team immediately. The f333 support team is trained to handle responsible gaming concerns with sensitivity and confidentiality.

10 Intellectual Property

All content on the f333 Platform, including but not limited to software, graphics, logos, trademarks, game assets, text, layouts, databases and user interface designs, is the exclusive property of f333 or its licensed content providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any material from the Platform without the prior written consent of f333.

11 Limitation of Liability

To the fullest extent permitted by applicable law, f333 and its directors, officers, employees, agents and licensors shall not be liable for any indirect, incidental, special, consequential, punitive or exemplary damages arising out of or in connection with your use of the Platform, including but not limited to loss of winnings, loss of data, loss of goodwill, or interruption of business.

f333's total aggregate liability to any player in respect of any claim arising under or in connection with these Terms shall not exceed the total amount deposited by that player into their f333 account in the 30-day period immediately preceding the event giving rise to the claim.

f333 does not warrant that the Platform will be available uninterrupted, error-free or free from viruses or other harmful components. The Platform is provided on an "as is" and "as available" basis. Scheduled maintenance windows will be communicated in advance where reasonably practicable.

12 Suspension & Termination

f333 reserves the right to suspend, restrict or permanently close any player account at its reasonable discretion, including in the following circumstances:

• Breach of any provision of these Terms.
• Failure to complete KYC verification within a reasonable period following a request.
• Suspected fraudulent, abusive or collusive activity.
• Suspected money laundering, terrorist financing or other criminal activity.
• Receipt of a chargeback or payment dispute from a payment provider.
• At the request of a regulatory authority or law enforcement agency.

Where an account is suspended for investigation, f333 will retain any funds in the account pending the outcome of that investigation. Where a final determination is made that a player has breached these Terms, f333 may forfeit some or all of the account balance. Where no breach is found, funds will be returned to the player.

You may request the closure of your account at any time by contacting f333 support. Voluntary account closures will be processed within 5 business days. Pending withdrawals will be completed prior to account closure provided all KYC requirements are satisfied.

13 Changes to Terms

f333 reserves the right to amend, update or replace these Terms at any time. Where changes are material, f333 will provide notice to registered players via the email address associated with their account and/or by displaying a prominent notice on the Platform prior to the changes taking effect.

Your continued use of the Platform following the effective date of any amended Terms constitutes your acceptance of those changes. If you do not agree with the revised Terms, you must stop using the Platform and contact support to request account closure. The current version of these Terms is always accessible at https://f-333.bio/terms-conditions.

14 Governing Law

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the jurisdiction in which f333 holds its international gaming licence.

Any disputes that cannot be resolved through direct negotiation with f333's customer support team shall be referred to binding arbitration under the rules of an internationally recognised arbitration body as designated by f333's licensing authority. Nothing in this clause shall prevent either party from seeking injunctive or other equitable relief in any competent court.

15 Contact & Support

If you have any questions, concerns or complaints regarding these Terms or the operation of the f333 Platform, please contact our support team using the following channels. All communications should be in English.

• Email: [email protected] — responses within 24 hours
• WhatsApp: +880 1700 000333 — available 24/7 (BST, UTC+6)
• Live Chat: Available directly on the f333 Platform — average response time under 3 minutes

Formal complaints should be submitted in writing to [email protected] with the subject line "Formal Complaint". f333 will acknowledge receipt within 24 hours and provide a substantive response within 10 business days.